1. General
Design’n Chic SARL, whose registered office is located at 3, rue du Docteur Schweitzer – 59320 Haubourdin France, as site manager, attaches great importance to protecting and respecting your privacy. This policy is intended to inform you of our practices regarding the collection, use and sharing of information that you provide to us on the website designnchic.com or on our mobile applications.

This policy, together with our Terms of Use and Cookies Policy, describes how we treat the personal data we collect and provide to you.

We invite you to read this document carefully to know and understand our practices regarding the processing of your personal data and your rights.

2. The information we collect on the website designnchic.com
We may collect and process the following data:

2.1. The information that you send us directly (“personal data”).
By using our site, you are led to send us information, some of which are likely to identify you (“Personal Data”). This is particularly the case when you fill out forms (such as the contact form or the registration form), when you contact us – whether by phone, email or any other means of communication.

This information contains the following data:

Our name, first name.
Your email address.
Your phone number.
Your postal address
If so, your answers to our surveys and questionnaires and the notices you left on our site.
2.2. The navigation data on our website (“cookies”).
We collect and analyze the data related to your browsing on our website, as well as your location when you have accepted them.

These data are used:

to improve the ergonomics of navigation on our site.
to collect traffic statistics from our site.
3. How do we use the data we collect?
3.1. We use the personal data we collect in order to:

3.1.1. Process your request posted by the contact form, or your order.
3.1.2. send you information about our services.
3.1.3. Allow you to customize your profile on our site.
3.1.4. We ensure compliance with applicable legislation, our general conditions of use, compliance with our privacy policy and our code of conduct. In case of breaches on your part, we may be required to restrict access to our services.
3.1.5. Send you, in accordance with the applicable legal provisions and with your agreement when the legislation so requires, marketing, advertising and promotional messages, or information relating to the use of our services, via our e-mailing service.
4. Who are the recipients of the information we collect and why do we share this information with them?
4.1. With your consent, we are able to enter your last name, first name and e-mail address in the databases of our third-party e-mailing service, exclusively for the purpose of informing you or promoting our services or services. our partners.

4.2. Where we have the legal obligation to do so or if we believe in good faith that this is necessary to comply with any judicial request, we may be required to give your personal data to the authorities in connection with investigations and investigations. .

5. Targeted advertising, emails and SMS that we send you
5.1. In accordance with the applicable law and with your consent when required, we use the data you provide us on our website for commercial prospecting purposes, for example to send you our newsletters, send invitations to our events or any other communication that may be of interest to you, such as targeted advertising on social media platforms or third party sites.

5.2. The service we use to send our e-mailing is mailchimp.com, from Mailchimp Company – 675 Ponce NE Leon Ave, Suite 5000 – Atlanta, GA 30308 USA.
For more information, please see the Mailchimp Privacy Policy.

The personal data we transmit to our e-mailing service are:

Your name.
Your first name.
Your email address.
5.3. With regard to these promotional e-mails, you can withdraw your consent at any time by clicking on the deregistration link provided at the bottom of each promotional mail received, or by contacting us via our website at the address of the contact page.

6 Is personal data transferred, how and where?
6.1. Hosting Site Data
The data of this site are hosted in Europe on the internet servers of OVH SAS. For more information, please see the OVH Privacy Policy: https://www.ovh.com/personal-protection/security.xml

6.2. Third party services
It is possible that the data we register on certain third-party services may be transferred to other countries, which may have different legislation on the protection of personal data.

In the case of such a transfer, we ensure that the processing is carried out in accordance with this policy and that it is governed by the contractual clauses of the European Commission which ensure a sufficient level of protection of privacy and confidentiality. fundamental rights of persons.

These services are:

Emailchimp.com e-mailing service, from Mailchimp (USA) – Data sent: last name, first name, e-mail address – Please refer to the Mailchimp Privacy Policy: https://mailchimp.com/legal / privacy /
6.3. Other data
Apart from personal data in the strict sense, the browsing data can be collected automatically by third-party services to which we have subscribed, for statistical purposes, for referencing or online advertising. These services may be located outside the European Union, particularly in the United States. We can use their services to improve the visibility of our brand and our products and / or services on the internet.

For example, we may use the services of Google LLC for our online advertising through the Google Adwords service, and the Google Analytics metrics service. For more information, please see the Google Privacy Policy.

7. Cookies and statistics technologies
To find out more about cookies, please consult our Cookies Policy on this site.

8. Links to other websites and social networks
Our website contains links to other third-party websites. Please note that these websites have their own privacy policies and that we are not responsible for the use made by these sites of the information collected when you click on these links. We invite you to read the privacy policy of these sites before sending them your Personal Data.

9. Confidentiality of your password
8.1. You are responsible for the confidentiality of the password you have chosen to access your account on our website. You agree to keep this password secret and not to communicate it to anyone.

8.2. If you experience a theft of your login credentials to our site, please contact us immediately so that we can block the intrusion and restore you access. In any case, we disclaim any liability for changes made without your knowledge in your personal data.

Report an incident

10. Retention period of your personal data
Your Personal Data will be deleted at the end of the following periods:

10 years after your last consultation of our shop.
Immediately after closing your account.
11. What are your rights to your personal data on this site?
11.1. As a registered user on our website, you have the right to change or delete any incorrect personal information.

11.2. You have the right to oppose or limit the processing of your personal data.

11.3. You have the right to obtain a copy of your personal data, in a standardized computer format, and the right to transmit this data to a third party service, at your convenience.

11.4. You have the right to delete your online account and any associated personal data.

11.5. Before responding to your request, we may verify your identity and ask you to provide us with more information to respond to your request.

11.6. We strive to respond to your request within the deadlines set by law.

11.7. You have the right to lodge a complaint with the competent supervisory authority or to obtain compensation from the competent courts if you consider that we have not respected your rights.

11.8. We may keep certain records about you when the law requires it.

12 Keep control of your personal data
12.1. If you wish to exercise your rights, log on to the “My personal data” page.


We may occasionally modify this Privacy Policy. When necessary, we will notify you and / or seek your consent. We advise you to check this page regularly for any changes or updates to our privacy policy.